Terms of service

Welcome to rosenancys.com (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services, including all purchases made through our WooCommerce-powered online store.

By accessing this website or placing an order, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Eligibility & Age Requirement

This website is intended for adults only. You must be at least 18 years old or the age of legal majority in your jurisdiction to use this website or purchase products from us.

By using this website, you confirm that you meet these age requirements.

2. Acceptable Use

You agree to use this website only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the website for illegal or unauthorized activities
  • Attempt to gain unauthorized access to our systems or servers
  • Disrupt or interfere with the security or functionality of the website
  • Copy, distribute, exploit, or misuse website content without written permission

We reserve the right to suspend or terminate access to users who violate these Terms.

3. Account Registration

Certain features of the website may require account registration.

You agree to:

  • Provide accurate and current information
  • Maintain the confidentiality of your account credentials
  • Accept responsibility for all activities conducted under your account

We are not responsible for unauthorized access resulting from your failure to protect your login information.

4. Product Information & Availability

We strive to ensure that all product descriptions, images, prices, and availability information are accurate. However, errors may occasionally occur.

We reserve the right to:

  • Correct errors, inaccuracies, or omissions
  • Update product details without notice
  • Limit quantities or discontinue products at any time

Product images are for illustrative purposes only and may vary slightly from the actual product.

5. Pricing & Payment

All prices displayed on the website are listed in the applicable currency shown at checkout and exclude taxes, duties, and shipping fees unless otherwise stated.

Payments are securely processed through third-party payment providers.

By placing an order, you authorize us to charge your selected payment method for the total purchase amount.

We reserve the right to refuse or cancel any order due to:

  • Suspected fraud or unauthorized transactions
  • Pricing or technical errors
  • Product unavailability

6. Orders & Acceptance

Submitting an order constitutes an offer to purchase products from us.

We reserve the right to accept or reject any order at our sole discretion.

Orders are considered accepted only after they have been processed and shipped.

Once an order has been shipped, it cannot be canceled.

7. Shipping & Delivery

Shipping and delivery estimates are provided for convenience only and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs processing
  • Weather conditions
  • Events beyond our reasonable control

Risk of loss and ownership of products transfer to you once the order is handed over to the shipping carrier, unless otherwise required by law.

8. Returns & Refunds

All returns and refunds are subject to our Refund & Returns Policy.

Due to the intimate nature of many products sold on this website, opened or used items are generally non-returnable for hygiene and safety reasons.

9. Intellectual Property

All website content, including but not limited to:

  • Text
  • Product descriptions
  • Images
  • Logos
  • Graphics
  • Website design
  • Software and code

is the property of Rosenancys or its licensors and is protected by copyright, trademark, and intellectual property laws.

You may not reproduce, modify, distribute, or commercially exploit any content without prior written permission.

10. User-Generated Content

If you submit reviews, comments, testimonials, or other content to our website, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and publish such content for promotional and business purposes.

You agree that any submitted content:

  • Does not violate any laws
  • Does not infringe on third-party rights
  • Is not defamatory, abusive, or misleading

We reserve the right to remove content at our discretion.

11. Disclaimer of Warranties

To the fullest extent permitted by law, this website and all products are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

We disclaim all implied warranties, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

We do not guarantee that the website will always be secure, uninterrupted, or error-free.

12. Limitation of Liability

To the maximum extent permitted by law, Rosenancys shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Your use of the website
  • Product purchases or usage
  • Delays or service interruptions
  • Loss of profits, business, or data

Our maximum liability shall not exceed the amount you paid for the specific product related to the claim.

13. Indemnification

You agree to indemnify and hold harmless Rosenancys, its affiliates, employees, and partners from any claims, damages, liabilities, or expenses resulting from:

  • Your violation of these Terms
  • Your misuse of the website
  • Your infringement of any third-party rights

14. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Changes to These Terms

We reserve the right to modify or update these Terms at any time.

Any changes will become effective immediately upon posting on this page with an updated “Last updated” date.

Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

16. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain fully valid and enforceable.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Rosenancys
Email: info@rosenancys.com